SHIPPING:
Once payment is confirmed, the order
will be sent through the transit agency Tourline Express by 24-hour emergency
service.
All orders that exceed the
amount of 250 € will be sent with postage prepaid, except Canary Islands, Ceuta
and Melilla.
PAYMENT:
Payment must be made in advance. What can be done by:
- Bank Transfer: Transfers to be
made online may take up to several days. After verification of payment shall be packing and shipping the
order. No orders will be sent to customers with unpaid
bills.
- Credit card: You can make your
purchase by credit card and PayPal platform.
INCIDENTS AND RETURNS:
All findings related to the
transport of material at destination must be notified within 24 hours, both the
freight and us. In this case, ANIMACUATIC, SL, will be
responsible for the breakage and proceed to the replacement of the equipment
without charge to the customer.
WARRANTIES:
Our team has the warranty period
provided by law, currently 24 months from the date of purchase. Not included in this guarantee supplies and special pieces from
overuse could deteriorate. Not accept any
returned material that has been tampered with by unauthorized personnel, which
is incomplete or cut cables or plugs.In this case
excluded from the warranty. Any material under warranty need to be checked or
repaired, shall be sent postage paid (Post Office or Agency of Transportation)
to our office. Shall not be the material sent with postage due. All materials must be replaced or repaired under warranty must
be sent in advance.There shall be no substitution without
receiving defective material.